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GPS has a lot of glitches. These are not foolproof systems by any means and each manufacturer's system will have goof-ups like this. Your friend's Ford might recognize your street but not his own. It would be interesting to know the date of your latest update disk. It would be even MORE interesting if you could stop another Prius owner with NAV and ask THEM to punch in your address. That would be a sure-fire diagnosis of the problem, don't you think? Try that, make a new friend.

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UPDATE AS OF 2/05/2008 FROM TOYOTA CUSTOMER CARE? NO, NOT REALLY!
A supervisor just contacted me today, and had the audacity to tell me "while it is unfortunate you are experiencing difficulties with your Factory Navigations System, (yeah like it doesn't know my home street address, so it can't give me turn by turn directions anywhere)Toyota WILL NOT Make Update Discs available to you FREE. Update discs are 'customer pay' items" So much for Toyota Quality & Customer Care?
It is obvious to me that the money I paid for this Navigation System, WAS A COMPLETE WASTE, AS THEY HAVE NO INTENTION OF GIVING ME UPDATES!

So if you are gonna get a Prius DON'T BOTHER GETTING THE NAV. SYSTEM!

It is interesting to also note that while my wife was at Office Depot, she input our home street address into both a Tom Tom, and a Magellon Nav. System and both accepted the address and gave her turn by turn navigation to our home, with no problem at all. Do yourselves a favor and Save Money, BUY THE CHEAP AFTERMARKET NAVIGATION SYSTEMS!

I genuinely feel "just so violated" of being ripped off by Toyota!

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You should be able to manually input a destination. Try using the longitudinal/latitudinal coordinates. You can set a specific area not recognized by the map and then set that as your "Home" in your address book. I think they call this "cookie crumbing".

Do a little homework and you can save yourself some money.

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