Edmunds Answers

Voted Best Answer

  • avatar tony78 08/16/08 5:45 pm PST

    On the display,,is it showing an error message ?,,some units will,,, some will not.


    There are two approaches you can try,,although they are not always successful.


    The first is to disconnect the positive and negative cables at the battery,, wait 30 min. then reconnect them,,the cd computer may re-boot,,,be sure that the cd player/radio is off,,and the key is not in the ignition.


    The second is to remove the positive and negative cables at the battery,,then remove the cd player/radio from the dashboard,,and disconnect all of the electrical connectors on the back of the unit,,wait 30 min,,then reconnect them,,install radio,,then reconnect cables to battery.


    This type of problem has known to happen when an unformatted-unfinalized and or uncompatible cd disk is attempted to be operated in the system.


    If this does not work the dealer tech can run a diagnostic on the system.

Answers

  • tony78 08/16/08 5:45 pm PST

    On the display,,is it showing an error message ?,,some units will,,, some will not.


    There are two approaches you can try,,although they are not always successful.


    The first is to disconnect the positive and negative cables at the battery,, wait 30 min. then reconnect them,,the cd computer may re-boot,,,be sure that the cd player/radio is off,,and the key is not in the ignition.


    The second is to remove the positive and negative cables at the battery,,then remove the cd player/radio from the dashboard,,and disconnect all of the electrical connectors on the back of the unit,,wait 30 min,,then reconnect them,,install radio,,then reconnect cables to battery.


    This type of problem has known to happen when an unformatted-unfinalized and or uncompatible cd disk is attempted to be operated in the system.


    If this does not work the dealer tech can run a diagnostic on the system.

  • Stever@Edmunds 08/16/08 8:50 pm PST

    One variation of Tony's suggestion is to find and pull the fuse - that may be easier to try first instead of removing the battery cable. Make sure you have the code to your car radio before disconnecting the battery cables or you may lose it too!

    More tips can be found in the How to Remove a Stuck CD guide, but trying to reboot the CD by removing all power is your best bet.

    Good tip about avoiding unformatted or incompatible CDs!

  • david42748 05/02/11 3:43 pm PST

    My CD player did the same thing. I went to shop and ask what to do. They told me they would have to take the Radio/cd player out. Disconnect the power and then reconnect it. This will re set the micro processor. Just like re booting you computer. So I went home and disconnected the battery cable (positive), I waited 5 minutes and re connected it and the cd player works fine now. You will have to re set all you program stations. Hope this will help

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Top Lincoln Navigator Experts View More

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1. MrShift@Edmunds 220
2. karjunkie 145
3. tony78 60
4. mainlyy 50
5. Stever@Edmunds 40
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