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Asked: Apr 23, 2008 - 06:34 AM
Status: Closed
lovelylisa920
Is Simonize a cancelable product?
Should I receive a refund on Simonize warranty since I no longer have the car? I was told by my new car dealership I could. It would be prorated? Now the old dealership is saying no. I only had it for 2 yrs and I purchased it for 5.
In Maintenance & Repair > Interior > Upholstery In Maintenance & Repair > Paint1 answer - 97 days ago
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obyone
Date: May 24, 2008 Time: 12:56 PM
Did you have any documentation for the warranty? If you do that is what you need to product to get your refund. If it was word of mouth from the F&I manager or salesperson I think you have a problem. The fact that the dealership has already denied your request for a refund leads me to believe that there might have been some miscommunication between you and the dealership. I know this doesn't help you much, but I've never heard of a refundable Simonize warranty. Is this a paint sealant? or an extended warranty? Either way you will find it extremely difficult to get a refund without documentation stating so.
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