Edmunds Answers

Voted Best Answer

  • avatar MrShift@Edmunds 12/31/10 6:35 pm PST

    It would be impossible for outsiders to calculate the failure rate because we have no way to count how many BMWs have this complaint---only BMW would know this.


    There are, however, numerous TSBs issued to dealers over the years about various failures related directly or indirectly to the CCC (sometimes it's not the CCC, but the hard drive, or the MOST-bus, or cabling, etc) and some of them do directly deal with CCC failure

    Here's one example of a TSB indicating an outright CCC failure, which may or may not relate to your particular problem:

    SI B65 47 05
    Audio, Navigation, Monitors, Alarms, SRS
    September 2008
    Technical Service
    This Service Information bulletin supersedes SI B65 47 05 dated March 2006.
    [NEW] designates changes to this revision
    SUBJECT
    CCC - CID Switches between BMW Banner and Blank Screen
    MODEL
    E90, E91, E92, E93 (3 Series) with SA 609 Car Communication Computer (CCC)
    E60, E61 (5 Series) with SA 609 Car Communication Computer (CCC)
    E63, E64 (6 Series)
    E70 (X5) with SA 609 Car Communication Computer (CCC)
    [NEW] Vehicles produced up to 3/2008

    Keep in mind that these are not recalls--more like "heads up" for the dealers to help them solve problems. Of course, the TSBs state that within warranty, the defect would be covered.

    If you're out of warranty, it's strictly a matter of a good will adjustment at this point. BMW isn't legally obligated to help you anymore but if you mention that you know about all the CCC troubles, perhaps they, or the dealer, will do something for you.

    I think this is a fairly pricey part, something like $600?




Answers

  • MrShift@Edmunds 12/31/10 6:35 pm PST

    It would be impossible for outsiders to calculate the failure rate because we have no way to count how many BMWs have this complaint---only BMW would know this.


    There are, however, numerous TSBs issued to dealers over the years about various failures related directly or indirectly to the CCC (sometimes it's not the CCC, but the hard drive, or the MOST-bus, or cabling, etc) and some of them do directly deal with CCC failure

    Here's one example of a TSB indicating an outright CCC failure, which may or may not relate to your particular problem:

    SI B65 47 05
    Audio, Navigation, Monitors, Alarms, SRS
    September 2008
    Technical Service
    This Service Information bulletin supersedes SI B65 47 05 dated March 2006.
    [NEW] designates changes to this revision
    SUBJECT
    CCC - CID Switches between BMW Banner and Blank Screen
    MODEL
    E90, E91, E92, E93 (3 Series) with SA 609 Car Communication Computer (CCC)
    E60, E61 (5 Series) with SA 609 Car Communication Computer (CCC)
    E63, E64 (6 Series)
    E70 (X5) with SA 609 Car Communication Computer (CCC)
    [NEW] Vehicles produced up to 3/2008

    Keep in mind that these are not recalls--more like "heads up" for the dealers to help them solve problems. Of course, the TSBs state that within warranty, the defect would be covered.

    If you're out of warranty, it's strictly a matter of a good will adjustment at this point. BMW isn't legally obligated to help you anymore but if you mention that you know about all the CCC troubles, perhaps they, or the dealer, will do something for you.

    I think this is a fairly pricey part, something like $600?




  • jjaam5 01/12/11 11:18 pm PST

    Thanks so much for you information. I did call BMW North America Corporate and explained to them my findings through you as well as other information..They contacted the dealership and have agreed toreplace the CCC unit. With no cost to me except for the updated Navigation cd's I agreed to do.

    Thank you again,

ADVERTISEMENT

Top Electrical Experts View More

Rank Leader Points
1. MrShift@Edmunds 19340
2. karjunkie 19205
3. zaken1 14445
4. docj 5265
5. tony78 4120
6. Stever@Edmunds 3550
7. 0patience 3025
ADVERTISEMENT